Question 1

How to remove my account?

Accepted Answer

If you want to delete your account, go to the "Profile Settings" tab.

The option to delete the account is available only in free accounts.

In paid accounts, the option is visible after the end of the paid subscription, if the user did not choose to renew it (deleted the card or removed the PayPal subscription), and the account transformed itself into a free plan.

Question 2

I entered the wrong name in the profile, can I change it?

Accepted Answer

We do not allow users to change their profile name.

In exceptional cases, we allow you to change your profile name in the STARTER plan if you entered the wrong profile name during subscription.

Contact us via chat and describe the situation and provide the correct name of the profile.

After profile verification, the name will be changed manually.

Question 3

How do I determine the correct hashtag size for my account?

Accepted Answer

** To specify the hashtag size for your profile: **

Use the Hashtag Performance tool by IQhashtags and define ranges based on the size of the hashtags for which your recent photos reached the position in TOP9 (smallest hashtag size = minimum size, largest hashtag size = maximum size),
Use the Hashtag Mixing Method: select 10 small hashtags, 10 medium hashtags and 10 large hashtags from the list of hashtags describing your photograph,
Use Hashtag Size Definition Method described in this article: [Instagram Hashtag Guide 2020] – How to find the relevant hashtags? [TOOLS, METHODS]](https://displaypurposes.com/blog/instagram-hashtag-guide-2020-how-to-find-the-right-hashtags-size-tools-methods/)
Or select any range (we recommend, however, a thorough profile analysis and selection of the appropriate sizes based on one of the methods presented above).

| All methods and additional explanations can be found: [Instagram Hashtag Guide 2020] – How to find the relevant hashtags? [TOOLS, METHODS]](https://displaypurposes.com/blog/instagram-hashtag-guide-2020-how-to-find-the-right-hashtags-size-tools-

Question 4

How do I choose the right hashtags for my profile?

Accepted Answer

| You can also read this article to find more methods: [Instagram Hashtag Guide 2020 – How to find the relevant hashtags? TOOLS, METHODS]](https://displaypurposes.com/blog/instagram-hashtag-guide-2020-how-to-find-the-right-hashtags-size-tools-methods/)

Question 5

How can I get more likes?

Accepted Answer

At first, use the right hashtags to reach people who are interested in your content.

Remember to:

Choose hashtags that describe your photos.
Choose the right hashtags size using the Hashtags Performance tool.
Take care of the quality and aesthetic value of your photos.
Tag locations of your photos.
Make engaging descriptions and encourage discussion.
Care for profile quality and remove mass followers, fake followers and bots.
Visit other profiles that create in your niche and interact with them.

Question 6

What can I do if my profile is not updated?

Accepted Answer

Sometimes your profile may be stopped while updating.

It does not depend on us and may result from:

update on Instagram or it is the effect of a recent name change,
exceeding the plan limit (number of followers),
too small plan for your account size.

If you have a paid plan and your profile has stopped updating, please let us know.

Share your username (enter your username, do not share profile screenshots) and let us know if you've changed it recently.

If you have changed your profile name while using the tools, your data is not updated and you should notify us each time.

We will change your profile name in your account manually.

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