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• How to remove my account?

  If you want to delete your account, please contact us: support@iqhashtags.com Deleting an account does not mean deleting your subscription.Very popular

• I entered the wrong name in the profile, can I change it?

  You can change the profile multiple times in the PRO plan. You cannot change the profile in the free, standard or advanced subscription. In exceptional cases, we allow you to change your profile name in the standard or advanced plan if you entered the wrong profile name during subscription. Contact us via chat and describe the situation and provide the correct name of the profile. After profile verification, the name will be changed manually.Very popular

• What can I do if my profile won't update?

  Sometimes your profile may stop during the update. It does not depend on us and results from changes on Instagram. If you have a paid subscription and your profile has stopped while updating), let us know. Share your Instagram nickname and let us know if you've recently changed your Instagram profile name.Very popular

• Can I downgrade the plan during the subscription?

  If you want to update the plan, you must do so after the current cycle is completed.Popular

• How to get an invoice?

  Contact us here: support@iqhashtags.com Share the company name, address, tax code, subscription period and plan value. The invoice will be issued manually within 14 days of notification. Make sure you report the need immediately after paying for the tool. We do not issue invoices automatically, so remember to always report to us that you need a new invoice.Popular

• I want to analyze more than one profil. How to do that?

  If you want to analyze more than one profile, we have two solutions for you: Register separate accounts for each profile you want to analyze, or... Register one account in the PRO plan and change the analyzed profiles multiple times during the subscription.Popular

• How do I change my profile?

  You can change your profile many times in the PRO plan. We do not allow users to change their profiles in the Free, Standard and Advanced plan. We anticipate a deviation from this rule if in the Standard or Advanced plan: Incorrect username (e.g. because you made a typo), Your profile (same account) name was changed during the subscription.Popular

• Can I get refund?

  As mentioned in Terms and Conditions, no refunds are available.Some readers

• What is the difference between annual and monthly payments?

  The annual plan significantly reduces the total cost of using the tool (up to 42% cheaper). Payment is made in advance. Payment is renewed every year. The monthly subscription allows you to use the tool at a regular price. Payment is renewed every month. Check out: Yearly Plans Monthly PlansSome readers

• How to get a receipt?

  We do not issue receipts, but we can issue an invoice. Contact us here: support@iqhashtags.com Share the company name, address, tax code, subscription period and plan value. The invoice will be issued manually within 14 days of notification. We don't issue invoices from the past, so make sure you report the need immediately after paying for the tool. We do not issue invoices automatically, so remember to always report to us that you need a new invoice.Some readers

• How do I change my password?

  If you want to change your password, use the "Forgot password" button on the login page, or contact us via chat or support@iqhashtags.comSome readers

• I didn't use the tool. I want a refund.

  We are really sorry that you did not use our tool. We will be grateful for information on why this happened. Maybe we can help you somehow? We are not responsible for the way you use the data and whether you do it at all, so a refund is not possible.Some readers

• I have changed the name of the profile on Instagram, can I change the profile in the tool?

  You can change the profile multiple times in the PRO plan. You cannot change the profile in the free, standard or advanced subscription. We exceptionally allow you to change your profile name if you changed your Instagram name during subscription. Contact us via chat and describe the situation and provide the name of the new profile. After profile verification, the name will be changed manually.Few readers

• Can I upgrade the plan during the subscription?

  If you want to update the plan, you must do so after the current cycle is completed.Few readers

• How do I change my email?

  If you want to change your email address, please contact us via chat or support@iqhashtags.comFew readers

• How do I change the language?

  Go to profile settings and select a language. Then save the setting.Few readers

• Can I get discount?

  We offer occasional discounts. Follow us on social media and follow the website. You can also use the discount for the annual payment.Few readers